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Privacy Policy — Club 33 Surf Shop Tamarindo

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Last updated: December 2025

At Club 33 Surf Shop (“we,” “us,” “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, book surf lessons, rent equipment, join events, purchase products, or communicate with us online or in-store.

1. Information We Collect

1.1 Personal Information

We collect data you provide when:

  • booking private, semi-private or group surf lessons,

  • renting surfboards or equipment,

  • requesting ding repair services,

  • taking part in surfskate sessions or events,

  • making in-store or online purchases.

This may include:

  • name,

  • email,

  • phone/WhatsApp,

  • payment details (processed securely by third parties),

  • booking preferences.

1.2 Automatically Collected Information

When you visit our website, we may collect:

  • IP address,

  • browser/device info,

  • pages viewed,

  • time spent on the site,

  • cookies for functionality and analytics.

1.3 Photos and Media

During lessons and events, instructors or photographers may take photos/videos.
We use them for:

  • sharing with participants,

  • social media or website promotion,
    unless you opt out.

2. How We Use Your Information

Your information helps us to:

  • process bookings and rentals,

  • confirm payments,

  • communicate with you,

  • share surf photos,

  • offer support,

  • improve services,

  • send updates (with consent).

We never sell your data.

3. Legal Basis for Processing

We process data based on:

  • your consent,

  • performing contracted services,

  • legal obligations,

  • legitimate interests (safety, operations).

4. Data Protection

We use reasonable security measures to prevent:

  • unauthorized access,

  • loss or misuse of data.

Payments are handled securely by trusted third parties.
We do not store full card details.

5. Data Retention

We retain data only as long as needed to:

  • provide services,

  • meet legal requirements,

  • maintain booking and safety records.

You may request deletion at any time.

6. Your Rights

You may request to:

  • access your data,

  • update or correct information,

  • delete data,

  • withdraw consent for photos or marketing.

Contact us at:

club33cr@gmail.com
Tamarindo, Costa Rica
+506 6294 2761 (WhatsApp)

7. Cookies

Our website may use essential or analytical cookies to:

  • support booking features,

  • improve site performance,

  • understand visitor activity.

You may adjust cookie settings in your browser.

8. Third-Party Services

We work with third-party providers for:

  • payments,

  • booking systems,

  • analytics,

  • communication.

Each provider has its own privacy policy.

9. Photo & Media Consent

By joining Club 33 lessons or events, you may appear in photos/videos.
If you prefer not to be included, inform your instructor or contact us.
We will respect your privacy and remove or avoid posting your images.

10. Policy Updates

We may update this policy periodically.
New versions will be posted with an updated revision date.

11. Contact Us

If you have questions or privacy concerns, reach us at:

 club33cr@gmail.com
Tamarindo, Costa Rica
+506 6294 2761

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