Privacy Policy – Club 33 Surf Shop Tamarindo

Last updated: 27.11.2025

Club 33 Surf Shop (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our surf shop, our website, our social media pages, or when you book services with us.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1. Information You Provide Directly

Name and contact details (email, phone number, WhatsApp)
Surf lesson booking information
Payment details (processed securely through third-party providers)
Information submitted through contact forms or social media messages
Consent for using photos or videos taken during surf sessions (if applicable)

1.2. Information Collected Automatically

IP address, device type, browser type
Pages visited, time spent, and usage analytics
Cookies and similar tracking technologies

1.3. Media (Photos & Videos)

We sometimes take surf photos or videos during lessons, community events, or surf sessions.
Images are only used for:

Sharing with the surfer/customer
Marketing purposes (only with verbal or written consent)

You can request deletion of any photo or video at any time.

2. How We Use Your Information

We use your information to:

Confirm, manage, and communicate about surf lesson bookings
Provide equipment rentals and customer support
Improve our services and website experience
Send updates, promotions, or newsletters (only if you subscribed)
Ensure safety and proper operation of our business
Publish photos/videos only with consent

We never sell or share your personal information with third parties for marketing.

3. Payments

All payments are processed securely through trusted third-party payment providers (e.g., card processors, SINPE Móvil).
We do not store or have access to your full payment card information.

4. Photo & Video Policy

By participating in surf lessons or events, customers may appear in photos or videos taken for educational or promotional purposes.
We will always ask for your consent before posting any identifiable image.

You may request:

Removal of any posted photo/video
That your image not be used at all

Requests can be sent via WhatsApp or email.

5. Data Storage & Security

We protect your personal information using reasonable administrative, technical, and physical safeguards.
Data may be stored in:

Encrypted devices
Secure cloud services
Booking and payment platforms

We retain your information only as long as necessary to provide services or as required by law.

6. Sharing Your Information

We may share your information only with:

Surf instructors involved in your booking
Payment processing services
Reservation or booking platforms
Legal authorities if legally required

We never sell your information to third parties.

7. Your Rights

You have the right to:

Access your personal information
Update or correct your data
Request deletion of your information
Withdraw consent for photos/videos
Unsubscribe from newsletters
Ask how your data is being used

To exercise your rights, contact us via WhatsApp or email.

8. Cookies & Tracking

Our website may use cookies to improve performance and personalize your experience.
You can disable cookies in your browser settings.

9. International Visitors

As Tamarindo welcomes travelers from around the world, your information may be processed in Costa Rica.
By using our services, you acknowledge and consent to this.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will always reflect the new “Last updated” date at the top.

11. Contact Us

If you have questions or want to request a data or photo removal, contact us:

Club 33 Surf Shop – Tamarindo, Costa Rica
WhatsApp: +506 6294 2761

Terms & Conditions - the basics

Photo & Video Release Policy – Club 33 Surf Shop Tamarindo

Last updated: [insert date]

At Club 33 Surf Shop (“we”, “us”, “our”), we value your privacy and want to make sure you feel comfortable with how photos and videos are taken, used, and stored. This Photo & Video Release Policy explains your rights and how we handle visual content created during surf lessons, surf rentals, events, or any Club 33 activities.

1. Purpose of Taking Photos & Videos

We may take photos and videos for the following reasons:

To provide surfers with personal images of their session
For marketing and promotional content (website, Instagram, TikTok, Facebook, print materials)
For educational or training purposes for students or instructors
To document events and community activities

We always aim to capture positive, respectful, and surf-related moments.

2. Consent

2.1. Implicit Consent During Lessons

When you participate in a surf lesson or Club 33 activity, you may appear in group photos or general footage taken on the beach or in the water.

2.2. Explicit Consent for Marketing

Before we post any identifiable photo or video of you on social media or marketing materials, we will:

Ask for verbal or written consent
Confirm through WhatsApp, message, or in person

We will never publish your image online without your approval.

3. Your Rights

You have the full right to:

Decline being photographed or filmed
Request not to be included in group images
Review any photo/video before we publish it
Withdraw your consent at any time
Request deletion of any photo or video
Request that your image never be used for marketing purposes

To make a request, simply contact us via WhatsApp or email.

We respect every request—no questions asked.

4. Children & Minors

We take special care with minors.

We will only photograph or film minors if:

A parent or legal guardian is present
A parent or guardian provides explicit consent
Photos are used only for the agreed purpose

No images of minors will ever be used for marketing without written or verbal guardian approval.

5. How the Content Is Used

With consent, your images may appear in:

Surf school promotional posts
Photo galleries or reels
Instructor training materials
Website content
Advertising or surf community features

We will never alter your image in a harmful or misleading way.

6. Storage & Security

Photos and videos may be stored securely in:

Club 33 devices
Encrypted cloud storage
Professional editing tools

We keep media only as long as needed for operational or promotional use. You may ask us to delete your content at any time.

7. No Compensation

By giving consent, you acknowledge that:

You are not entitled to financial compensation for use of your image
You allow us to use your image solely for the agreed promotional, educational, or community purposes

If you prefer not to have your image used, simply inform us.

8. How to Request Removal

You can request removal or deletion from:

Instagram posts
Stories, reels, or TikToks
Website galleries
Any marketing material

9. Contact Us

For questions, consent withdrawal, or removal requests, contact:

Club 33 Surf Shop – Tamarindo, Costa Rica
WhatsApp: +506 6294 2761
Email: club33cr@gmail.com